Shipping policy
Shipping Policy
Last Updated: August 20, 2026
Thank you for shopping with OakCraft, operated by DEVON ZACHERY LIMITED. This Shipping Policy explains our order processing, shipping procedures, estimated delivery times, tracking information, and other important details regarding the delivery of your order.
1. Order Processing
After your order is successfully placed and payment is confirmed, we will begin preparing your order for shipment.
Orders are generally processed within 1–3 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.
2. Estimated Delivery Time
Our estimated delivery timeframe is:
7–15 business days
Delivery times are estimates and may vary depending on the destination, shipping carrier, weather conditions, holidays, customs procedures, high-volume periods, or other circumstances outside our reasonable control.
3. Shipping Destinations
We ship to eligible destinations available during checkout.
Shipping availability, costs, and estimated delivery times may vary depending on the customer's location.
Customers are responsible for providing a complete and accurate shipping address when placing an order.
4. Shipping Costs
Any applicable shipping charges will be clearly displayed during checkout before the order is completed.
From time to time, OakCraft may offer free or promotional shipping on qualifying orders.
5. Order Tracking
When tracking information is available, customers will receive it after the order has been shipped.
Please allow some time for the shipping carrier's tracking system to update after the package has been dispatched.
6. Incorrect or Incomplete Shipping Address
Customers are responsible for verifying that their shipping information is complete and accurate before submitting an order.
If you notice an error in your shipping address, please contact us immediately at lukacveryquickly@gmail.com.
We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.
7. Shipping Delays
Occasionally, deliveries may experience delays due to circumstances outside our reasonable control, including:
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Severe weather conditions
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Carrier disruptions
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Holidays
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Customs processing
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High shipping volumes
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Transportation delays
If your order is significantly delayed, please contact our customer support team for assistance.
8. Lost or Damaged Packages
If your package appears to be lost during transit or arrives damaged, please contact us at lukacveryquickly@gmail.com.
Please provide your order number and, for damaged products, clear photographs or videos of the product and packaging.
We will review the situation and provide an appropriate resolution in accordance with our policies and applicable law.
9. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, or other charges may apply depending on the destination country's laws and regulations.
Where these charges are not collected during checkout, they may be the responsibility of the customer unless otherwise required by applicable law.
10. Contact Information
For questions regarding shipping, delivery, tracking, or your order, please contact:
OakCraft
DEVON ZACHERY LIMITED
1512 N Elva Ave
Compton, CA 90222
United States
Email: lukacveryquickly@gmail.com
Phone: +1 319-317-6104